Posted by Tollfreenumber.ORG at March 30th, 2016
Toll-Free Number: 877-744-4416
Brief Description: Centurylink offers limited toll free service areas. No information is readily available on their website and, by phone, sales reps do not know much about what is offered because they don’t do toll free service ‘too often’.
There is often a deposit and installation charge required, starting at $25.00 for the deposit and $37.00 for installation. Some phone reps say you must have a Centurylink landline/business phone, others say you do not.
Cost for a regular Centurylink line begin at $41.00 plus tax, plus toll free and usage. Toll free monthly cost starts at .99 cents but may be higher in some areas. Rate per minute varies greatly and starts at 7.9 cents per minute.
No vanity number or 1-800 numbers are available through Centurylink; randomly generated numbers are the only ones available with them. It’s difficult to assess offered features; some areas have few features, other areas offer none.
Lots of run-around from phone reps for setting up an account; they are not readily available to lock down a plan, costs, etc. No toll free ownership offered, although porting is a ‘possibility’.
Price Range: Mid-Range
Description of Company: CenturyLINK, which is also known as Qwest, was founded in 1983 and is based in Monroe, Louisiana. Century Link has the distinction of being a S&P 500 company, and is the third largest telecommunications company in the United States. With over 35,000 employees and continued success, it has also been included on the Fortune 500 list of America’s largest corporations. Century Link offers voice, data, Internet, and video services through fiber optic technology. Its Wireline Services division provides voice services and data that caters to individuals and business of all sizes.
In conjunction with Qwest, Century Link serves 12 million access lines in the United States in 14 mid-western and western states. They offer both domestic and international toll free services outside that region and is the underlying carrier for some toll free service companies it operates within 14 mid-western and western states and serves 12 million access lines, in addition to offering domestic and international toll free services outside their primary service area.
There are no positive customer complaints or reviews
There is not a negative review or complaint listed
Customer Rating: Unacceptable
Product URL: centurylink.com
PROS: Good quality phone services. Bundled packages. Certain areas may offer low cost toll free service.
CONS: No stationary pricing offered, nothing in writing. Costs are too variable thus making it impossible for a business to budget for costs. Phone reps know little about what’s offered and don’t give reliable information.