The idea of Google was born in 1996 when the internet was still growing and fast becoming the powerhouse that it is now. And it started for the very reason you probably think it started for: To be a search engine.
But Google changed the way search engines find the website you’re looking for by finding the validity of the site dependent on who else thinks that site is important, ie. the number of other websites that link to it.
Google is no longer just a search engine. It has a wide array technical doings including newslinks, virtual reality, smartphone systems, YouTube, blogs, datasheets, fiber optic infrastructure, and… Shall we go on? The list of what Google is now made of could wrap around the world several times; it’s no wonder people are always trying to get in touch with them and no wonder they have their very own toll free number: 866-2-Google!
A word to the wise: Any company this large and involved in so many avenues of free and pay services is going to have people try and take advantage of it. You may see several toll free numbers for Google strewn across, well, Google (when you do a search) but many are people trying to pose as the conglomerate in order to get your private account information. Do not contact or give your personal information to anyone claiming to be a Google representative unless you got that information directly from their website.