What To Look For in A Phone System
Posted by Tollfreenumber.ORG at June 18th, 2014
Signing up for a toll free phone system can be a confusing process. There are so many companies out there and they all offer different features at wildly different costs so it’s no wonder that it’s hard to separate quality service from less reputable companies. In fact, some toll free companies don’t even provide service at all! These are referred to ‘brokers’ or ‘resellers’ but could just as easily be called middlemen. They simply facilitate you getting a toll free number that you could, in reality, get from any toll free service provider while collecting their fee and sending you on your way to find a company that will actually provide the services you need. What kind of deal is that? If we could offer you one piece of advice it would be to stay away from companies like these. But why offer only one piece of advice when we can offer so much more? Here are 4 things to look for when searching for a toll free 1-800 service provider:
1) Reliability – How long as the company been around? Most toll free service providers are relatively young, with very few even having a decade of service under their belt. Most people don’t realize how often companies rise and fall in the telecom industry. Tollfreenumber.ORG has been around since the late 1990s and as a result we have witnessed more than a few toll free service providers go under with little or no warning whatsoever. It’s at these times when we get the largest influx of toll free transfer requests from desperate small business owners looking to port their number to our service. Unfortunately, in cases such as these, once a company is gone it can be difficult (if not impossible) to port a number over.
2) Quality – Some toll free companies have begun touting their services as being “in the cloud”, “cloud-based” or “internet-based” as if that were something to be proud of. All of these services rely on a stable internet connection not only on your end but through the carrier’s end. And anyone who’s used any type of internet service (whether it be 3G, 4G, WiFi, whatever) knows that the reliability of any network is pretty good when the signal is strong and spotty just about the rest of the time. Why trust the ever-changing speeds of your internet connection while conducting important business? Tollfreenumber.ORG uses fiber-optic networks for unparalleled quality and reliability.
3) Customer Satisfaction – There are so many toll free companies out there and so much misinformation, who are you supposed to trust? We can write all day about the benefits of our service but ultimately it comes down to what our customers have to say about us. Check reviews online and gather feedback from social networking hubs like Facebook and Google+, including YouTube.
Customers are the best judge of character; they’ve used the company’s services and are intimately familiar with all of its pros and cons. If the company is worth its salt they’ll listen to their customer’s concerns and answer their questions in order to make adjustments and improve the overall customer experience.
4) Risk-Free Service – Investing in a toll free number is a big decision and it’s not something that most people go into lightly. Increasingly, business-owners have demanded free trial-run service because you know that the best way to judge a toll free service is to use it yourself. Here at Tollfreenumber.ORG, we’ve listened to your demands and implemented a no-risk FREE TRIAL of 14 days for any new account so that you can try out our service and see if it works for you. That’s not something most companies are willing to do but we do it proudly because we stand by our product, GUARANTEED!
To learn more about how a toll free number can help your business, visit https://tollfreenumber.org/toll-free-ebook/ to purchase your eCopy of the Toll-Free Numbers that Boost Business eBook today! It is the definitive guide to making money and boosting your marketing power with a business toll free number.
You may also visit the website or call 1-800-951-9411 to purchase a toll free number service.