1 800 – It’s Good for Business
1(800) Has Advantages for The Small Business
A 1 800 phone number should not be seen as an extra cost because its advantages far outweigh any costs associated with it. Primarily a small business can give itself the appearance of being a much bigger company as well as being a highly professional and motivated company. Also, customers who are ringing toll free phone numbers are instantly willing to spend longer on the phone and are more inclined to make the call in the first place. This combination will inevitably make for more sales and greater customer retention levels.
There are advantages offered within the organization as well. Traveling sales executives or any other member of staff who needs to travel on business can contact head office by using the 1(800) number. This makes managing expenses much easier and in most cases, the call charges for a toll free phone number are actually lower than those occurred by a cell phone user making the same call, cutting down on expenditure. Expense claims can be difficult to keep track of, and cell phone expenses become even more difficult because of the usual combination of personal and business calls. By using a toll free number for those that need it, it can be easier to keep track.
A 1 800 number pays for itself.
One more advantage of a toll free number is, of course, the price. You may be saving money by giving your customers access to the number depending on which company you decide to go with. If you own your number there should not be any monthly rental fees, and the call charges themselves are much cheaper too. It is possible to claim back the tax paid against toll free numbers so be sure to consult with your accountant or check state laws to see how you would go about this.
There really are so many ways that a toll free phone number can be of great benefit and service to your company and because of the cheaper prices, many small business are turning to the services of the tax free number. They are easy to obtain and the entire application process can be completed online or over the telephone. It’s not the case that companies can’t afford to have a toll free number; it has become the case that a company can’t afford to not have a toll free number.
The most effective 1-800 numbers are memorable ones and if you can get one that is memorable and has something to do with your business or area of business then you should be able to greatly increase the number of leads you receive as well as the conversion rate. Can you imagine how successful your company would be if instead of your having to cold call potential customers, they rang you and inquired about your services or products? It is a situation that many businesses who have already taken advantage of a toll free number have seen, and you could be enjoying these very same privileges within your own business.