1-800-MATTRESS
Posted by Tollfreenumber.ORG at May 19th, 2013
Name: 1-800-MATTRESS
Year established: 1976
Type of business: Founded by Ecuador native Napoleon Barragan in Queens, N.Y., 1-800-MATTRESS offers products including mattresses, bedding and furniture through its toll-free number and through its website, www.1800mattress.com. The company is headquartered in Hicksville, Long Island, and has seven distribution facilities across the United States offering delivery seven days per week. Originally named Dial-a-Mattress, the business has served more than 2 million customers nationwide since its creation. Customers can place orders 24 hours per day via phone, on the company’s website, or by live chat, and same-day delivery is available.
Use of toll-free numbers: 1-800-MATTRESS was founded on the premise that a toll-free phone number could be used to sell items not usually sold by phone. The company, then called Dial-a-Mattress, was an early leader in sales by phone. By 1988, when the company began promoting its toll-free number in broadcast ads, the business had made $4 million in sales, and it went national in 1994. The company name eventually was changed to 1-800-MATTRESS, with the toll-free phone number the same as the business’s website domain name, to create a stronger identity and accessibility for customers. Today, 1-800-MATTRESS delivers more than 3,000 mattresses per day, both nationally and internationally.
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Category: Companies