Posted by Tollfreenumber.ORG at May 17th, 2013
Year established: 1995
Type of business: Based in Draper, Utah, 1-800-CONTACTS is a direct marketer of contact lenses through its toll-free number and its website, www.1800contacts.com. The company has served more than 8 million customers, filling an estimated 25 million orders. The business also operates Glasses.com, which it launched in 2011. 1-800-CONTACTS boasts that 98 percent of contact lens orders are shipped the same day. The company offers 24-hour-a-day customer service, a satisfaction guarantee, and a low price guarantee. It was acquired by WellPoint, Inc. in June, 2012. 1-800-CONTACTS was twice named by Utah Business magazine as one of the state’s best companies to work for.
Use of toll-free numbers: 1-800-CONTACTS acquired the phone number that would be the company’s name, website domain name and identity in 1995. Use of the customized vanity phone number immediately communicates the purpose of the company, and allows customers to call and place orders without having to look up a phone number or website name. (The phone number does connect customers to a customer service representative, despite having 11 digits instead of 10.) 1-800-CONTACTS illustrates the way in which companies may use vanity toll-free numbers as more than just phone numbers, but also as a way to build an instantly recognizable identity.
How to obtain a customized toll-free phone number: Tollfreenumber.ORG offers customized toll-free phone numbers for businesses or private individuals. The company’s website offers a search function customers can use to determine whether the toll-free number they want is available, and the business also offers additional services such as live answering by operators, and caller identification. Tollfreenumber.ORG is a recognized leader in providing telecommunications services to businesses and individuals, serving more than 100,000 customers in all 50 states. For more information on Tollfreenumber.ORG, visit the company’s website at www.tolllfreenumber.org, or call 1-800-951-9411.
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You may also visit the website or call 1-800-951-9411 to purchase a toll free number service.